Privacy and Security Policy
General Browsing Information
The Green Vacuum, LLC may gather navigational information during each visitor’s use of our website. In the process of gathering navigational information, non-personally identifiable information (i.e. domain type, browser version, service provider and IP address) may be collected. The navigational information tells us about the use of our website by visitors, including the areas of our site that are most visited or the time of a last visit to a page on our site. It also tells us about the technical efficiencies of our website and services (i.e. the time it takes a visitor to connect to our website or download pages). The navigational information helps us better understand a visitor’s experience and improve upon that experience by recognizing and delivering more of the features, services and products our visitors prefer.
The Green Vacuum, LLC may ask you to provide personal information when you establish or update an account with The Green Vacuum, LLC, shop online, check the status of an order or review order history, provide a review about our products, purchase and send a gift, search for products on our site or provide information about your product preferences.
Categories of information collected include name, address, email address, recipient’s name and email address, order information, telephone number, credit card information, birth month and day, your review of our products, saved searches, and any other purchase related information.
Usage of Information Collected
The Green Vacuum, LLC uses the personal information collected from you in person or online at for the following purposes:
- to deliver products that you have ordered, fulfill requests that you have created, and process your return or exchange;
- to understand your needs and preferences, possibly through surveys, product evaluations or cookies;
- to develop, market and sell products and services to you and to tailor your experience on the Website to your interests;
- to contact you or the product recipient(s) in the event of order or delivery difficulties;
- to manage and develop The Green Vacuum, LLC’s business and operations, administer accounts, collect and process payments;
- to respond to your inquiries; and
- to deliver information through the various communication channels you have provided to us about our products or website, including adding you to an email list or to our customer phone and mail marketing list when you register for an account or make a purchase.
Account Creation and Modification
If you create or modify an online account you may save personal information in that account, such as name, shipping and billing addresses, and credit card information, and we will access this saved information to make your shopping quicker and easier. We also require you to create and/or access your account to use various services on the website, including creating a product review. Because you must create or access your account prior to creating a review, it is possible that we could associate you with the review you provide. Information you include in a product review may be used by us to enhance and personalize our product offerings to you.
INFORMATION WE SHARE WITH THIRD PARTIES
We may use third parties to help us provide services to you such as fulfilling orders, processing payments, monitoring online activity, conducting surveys, maintaining our database, taking and processing orders, administering emails, and administering drawings, contests or promotions. Third parties also provide aggregate, comparative information on the performance of our site to us and a select group.
If, after making a purchase from The Green Vacuum, LLC, you choose to participate in a survey or review, you may be providing it to a third party whom we use to process the product reviews. Product reviews that comply with the review rules noted may be published on this website, and some may be published through other communication channels, including, but not limited to emails, television and catalogs. Published reviews may identify the author’s review nickname and location or designate the reviewer as a Rewards member or rate the reviewer.
If you make a purchase on our website, create or modify an account, or sign up for promotions, if available, your name, mailing address, phone number or purchase information may be made available to other companies who may provide you with information about their products or services.
Email addresses collected in person or on this Website may be shared with third party service providers. If you provide your email address to us provided you have not opted out of receiving marketing emails from us, your email address may also be shared with other companies, so that those businesses may send you information about their products.
You should be aware that we may disclose specific information about you if necessary to do so by law or based on our good faith belief that it is necessary to enforce or apply our Terms & Conditions, conform or comply with the law or is necessary to protect The Green Vacuum, LLC, and the users of our website or others.
Data collected on the Site
Each visitor to this Site who provides information to The Green Vacuum, LLC grants the latter the totality of the transferable rights related to this information and authorizes it to make whatever use of it that it wishes. The information thus provided by the visitors will be considered non-confidential, must be exact and lawful and must not prejudice the interests of third parties. More specifically concerning the personal data collected on the Website, visitors are informed that the Website uses several processing operations whose purpose is to ensure the communication and exchange of information with visitors.
These processing operations notably make it possible to:
- Answer written requests from visitors in the various sections designed for this purpose;
- Transmit the documents requested by visitors to them (notably those of a financial nature);
- Manage visitors’ purchase inquiries;
- Manage job applications whether they correspond to job offers published on the Website or not.
The data collected:
- Must only result from their voluntary recording by the relevant visitor,
- Are for internal use only and are directed to those responsible for handling the visitor's request,
- Are kept only as long as necessary to carry out the purposes defined above.
Merger and/or Acquisition
If The Green Vacuum, LLC were ever merged with, acquired by or acquires another business entity, some or all of the personal information collected about you would be shared with this entity, as well as retained by us.
The Green Vacuum, LLC takes the following types of security measures: use of technologies and policies such as limited access data-centers, firewall technology, and secure socket layer certificate authentication.
The Green Vacuum, LLC contracts with Volusion to accept orders only from Web browsers that accept cookies and permit communication through Secure Socket Layer (SSL) technology. SSL is encryption technology that provides security while information is being transmitted over the Internet. Further, Volusion is a PCI/CISP-certified. As a Level 1 PCI-certified provider, Volusion is dedicated to keeping this site's most sensitive sales and customer data safe from harm’s way.
While we implement the above security measures on this site, you should be aware that 100% security is not always possible. Our goal is to minimize the exposure to internet data theft by maintaining the most advanced security measures, and constantly updating our site to meet industry standards.